SSL certificate
This website is secured with an SSL certificate. All data transmitted between your browser and our website is encrypted, meaning it cannot be intercepted or read by third parties during transit. You can verify this by checking for the padlock icon in your browser's address bar.
Hosting and infrastructure
Our website is hosted on WP Engine, a managed WordPress hosting platform built specifically for WordPress sites. WP Engine provides daily automatic backups, a built-in content delivery network (CDN), and proactive security monitoring.
Cloudflare sits in front of our website as an additional caching and security layer. This provides DDoS protection, a web application firewall, and performance optimisation for visitors worldwide.
Access controls
Administration of the website is restricted to authorised individuals within our team. We enforce strong password policies, use limited-access user roles, and review permissions regularly. No one has more access than they need to do their job.
Data collected through the website
When you submit a contact form on our website, the information is sent directly to our team by email. We do not store form submissions in a database on the site.
Order data is handled securely through WooCommerce, our e-commerce platform. Payment processing is managed by secure third-party payment gateways. Your card details are never stored on our website or servers.
Third-party tools
We use a small number of third-party tools to help us understand how the site is used and to improve your experience:
- Google Analytics for understanding site usage and visitor behaviour
- Yoast SEO for search engine optimisation
- YouTube embeds on certain pages, which may set cookies when you play a video
Full details of cookies used on this site are available in our cookie policy.
Insurance
West End Bed Company carries full commercial insurance covering stock, property, trading liability, damage during delivery, and injury to visitors at our premises. We review our cover annually to ensure it remains appropriate for the business.
In the event of a security incident
In the unlikely event of a security breach affecting personal data, we would act immediately in accordance with ICO guidance. This includes assessing the risk, notifying affected individuals where required, and reporting to the Information Commissioner's Office within the mandated timeframe.
West End Bed Company is registered with the ICO under reference ZA793480. You can verify this at ico.org.uk.
Last updated: May 2026